University of California Irvine, B.S. Computer Science, Class
of 2016
U.S Citizen
Spoken Languages: English (Native), Mandarin Chinese
| Solutions Architect & Product Manager, LiveRamp |
September 2021 - Present |
- Build technical POCs to demonstrate feasibility/value to stakeholders in iOS(Obj-C/Swift), Android(Java/Kotlin), Web(JavaScript)
- Manage LiveRamp's Mobile SDK, a privacy-first product that resolves user identity for addressable measurement, in 500+ apps
- Architect and implement privacy-first end to end identity measurement solutions for premium publishers and marketers
- Provide dedicated technical support for LiveRamp's embedded identity applicances to expedite time to market/value.
|
| Sales Engineer, InMobi |
April 2018 - September 2021 |
- Develop key features to C#/C++ Ads SDK to unlock/measure revenue on premium ad formats (rendering VPAID/VAST, referrer attribution)
- Drive mobile SDK pre-sales opportunities through providing technical diagrams, product demos, and custom sample apps
- Enhance customer's integration experience through providing dedicated support as primary technical point of contact and source of truth
- Build and execute SQL queries to identify reporting discrepancies and monetization opportunities through funnel analysis
|
| Product Manager, Protect.Legal |
June 2018 - March 2019 |
- Lead product development for an in-house legal concierge service for small businesses, built with React Native/Node.js/PostGres
- Research product requirements, interview stakeholders, define user journeys, create product technical specifications
- Manage software development backlog (JIRA) and release pipeline, coordinating technical resources to remain within scope and budget
- Manage creative/design backlog (Trello) by capturing all user feedback, suggestions, and required changes as actionable items
|
| Sales Engineer, ID TECH Products |
January 2017 - April 2018 |
- Provide dedicated hardware/software integration support (iOS, Android, C#
SDK) to key pre-sales opportunities
- Drive critical technical features with product management/engineering to
satisfy market requirements and customer needs
- Triage high priority customer issue tickets (JIRA) to ensure all technical
issues are resolved within agreed upon SLA
- Create product integration guides and technical resources on Confluence to
detail best practices for troubleshooting
|
| Project Manager, The Portal |
February 2015 - January 2017 |
- Lead customer success for a web development firm
through proactive outreach and consistent stakeholder communication
- Leverage JIRA/Confluence to translate customer vision to engineering
product requirements
- Develop reusable toolset to streamline minimum viable
product development, using Angular.js, Node/Express, and MongoDB
- Lead daily scrums with development teams to review
development priorities, identify /resolve roadblocks
|
| Volunteer Instructor, Microsoft Philanthropies TEALS Program
|
June 2019 - June 2021 |
- Introduce high school students to computer science
principles such as loops/conditionals through block based programming (Snap!)
- Collaborate with homeroom instructor to design lesson plan
and provide daily teaching support for the Intro to CS class
|